How do I use Pylon in a different language?

Last updated: April 2, 2026

Pylon's interface is available in any language of your choice.

Setup

  1. Go to your Profile page.

  2. Under Preferences, select your preferred language from the dropdown.

  3. The Pylon interface will reload in the selected language. This affects all menus, buttons, labels, and system text throughout Pylon.

If you don't see your language in the dropdown, please reach out to the Pylon team.

Auto-Translating Messages

Note that auto translation of messages requires AI Assistants.

If you receive messages from customers in languages you don't speak, Pylon can automatically translate them for you.

  1. Go to your Profile page.

  2. Under Message language, select your preferred language. Messages in other languages will be automatically translated to your selected language using AI. The original message is always preserved — the translation appears alongside it so you never lose context.

  3. Any messages you send will also get translated on-the-fly to the customer's language.